2. If you have ordered accumulated values of videos up to $200 within a year, we will release you one latest haircut/headshaved video to download every month in VIP member video section, and you are eligible to download total 13 latest videos by year 11/2/2010 in VIP Video Zone.

3. Please send us an email (fhaircuts@yahoo.com) to request your VIP Video username and password when you think you have reached the accumulate values ($100 - $200) in the year. We will verify/confirm within 12 hours and grant you access to the VIP photo/video zone.

VIP/ Purchase FAQ

Q: How can I become VIP Photo member?
A: VIP Photo member is lifetime membership as long as you spend total $100 accumulated value of videos; the benefit is to watch more pictures than what you see in the website.

Q: How can I become VIP video member?
A: To become VIP video member, when you order more than $200 accumulated value of videos by 11/2/2010, we release one video every month in VIP video zone,  and you will be able to download total 13 latest haircut/headshaved videos which values are more than what you paid for already.

Q: What is the best benefit to become VIP video member?
A: As long as you order total $200 accumulated value of videos by 11/2/2010, you will totally receive at least total 20 to 25 videos by then. By doing the calculation, Those videos should originally cost total $400-$500 already. If you become a VIP video member, it will save you more than 50% discount of your videos.

Q: What if I spend more than $200 in a year, can I carry over the extra credit for the next year?
A:  Since the VIP video member is renewed every year, your extra credit can be carried over to next year. (Ex: If you spend $300 a year, then the $100 will be carried over for part of the VIP video membership in next year)

Q: What if I spend less than $200 in a year, can I carry over my credit for the next year?
A:  Sorry, there will be no credit can be carried over for next year. If you are almost spend up to $200, we highly recommend you to order a few more videos from us, then become a VIP video member and download total 13 latest videos.

Q: How many headshaved/haircut videos will you released to VIP Videos member?
A: It depends. We can guarantee that we will release at least 2-3 headshaved videos to VIP video member zone. We will probably will release more headshaved videos if we have more models for headshaving in upcoming year.

Q: How to order the videos online? and how long to receive the video?
A: Please simply place your favorite videos to Paypal shopping cart,  and we will send you the video links to your email account within 2-3 hours when payment receives. You may experience delay if order during midnight in China time, please refer to http://www.timeanddate.com/worldclock/ for time difference, anyway, we will send you video no later than 12 hours.

Q: How do I make payment if I don't have Paypal account?
A: You can either wire the payment to our bank account or use http://www.Xoom.com to make online payment to us. Please better contact us prior making payment if you have to use this method.

Q: How long does it take to download the WMV format video?
A: As long as you are using Cable/Fios online, you should be able to download the video within an hour or less according to a customer in US. We highly recommend you install flashget software to your computer (http://flashget.en.softonic.com/) to increase download speed.

Q: What kind of customer service languages you support?
A:  We do speak Chinese & English, and you can reach us by Email: (fhaircuts@yahoo.com) or live chat with us when are online.